Privacy Policy

1. Introduction

This Privacy Policy applies to all personal information collected, processed, and stored by okbit in connection with your use of the okbit platform, including our website, mobile web application, customer support channels, and any related services. It applies to all registered players, visitors, and any individual whose personal data is processed by okbit.

okbit takes its obligations under the Philippine Data Privacy Act of 2012 (RA 10173) seriously. We are committed to ensuring that your personal information is handled with the highest standards of security, transparency, and respect for your rights as a data subject.

By registering for an okbit account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein. If you do not agree with this policy, please discontinue use of the okbit platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, okbit acts as the personal information controller in respect of the personal data collected through the okbit platform. This means that okbit determines the purposes and means of processing your personal information.

okbit has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and this Privacy Policy. If you have any questions or concerns about how your personal data is handled, you may contact our DPO using the contact details provided in Section 14 of this policy.

3. Information We Collect

okbit collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect include:

3.1 Information You Provide Directly

3.2 Information Collected Automatically

When you access and use the okbit platform, we automatically collect certain technical and behavioral data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the platform;
• Game history, wagering activity, and session data;
• Login timestamps and access logs;
• Cookies and similar tracking technologies (see Section 6).

3.3 Information from Third Parties

We may receive personal information about you from third parties in certain circumstances, including:

• Payment service providers (e.g., GCash, Maya, banks) for transaction verification;
• Identity verification and KYC service providers;
• Fraud prevention and anti-money laundering screening services;
• PAGCOR and other regulatory authorities, where required by law.

4. How We Use Your Data

okbit uses your personal information for the following purposes:

• Account Management: To create, maintain, and manage your okbit account, including processing your registration and verifying your identity;
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the full range of okbit services;
• Legal & Regulatory Compliance: To comply with our obligations under the Philippine Data Privacy Act, PAGCOR regulations, anti-money laundering laws, and other applicable legislation;
• Age Verification: To verify that you are at least 21 years of age, as required by PAGCOR regulations governing online casino gaming in the Philippines;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools, including deposit limits, session reminders, and self-exclusion, where appropriate;
• Customer Support: To respond to your inquiries, complaints, and support requests;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications;
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the okbit platform;
• Dispute Resolution: To investigate and resolve disputes, including those referred to PAGCOR or other regulatory bodies.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, okbit processes your personal information on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary for the performance of our contract with you — i.e., to provide you with the okbit gaming service;
• Legal Obligation: Where processing is required to comply with a legal obligation, including KYC requirements, AML regulations, and PAGCOR compliance;
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

6. Cookies & Tracking Technologies

okbit uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit a website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the platform by collecting aggregated, anonymized data about page visits and feature usage. This information is used solely to improve okbit.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling essential cookies may affect the functionality of the okbit platform and your ability to log in and use certain features.

7. Data Sharing & Disclosure

okbit does not sell, rent, or trade your personal information to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, Maya, and Philippine banks, for the purpose of processing deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party services that assist with identity verification and document authentication;
• Fraud Prevention & AML Services: Providers that help us detect and prevent money laundering, fraud, and other illegal activity;
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulation;
• Law Enforcement: Philippine law enforcement agencies, where we are legally required to disclose information in connection with a criminal investigation or court order;
• IT & Platform Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.

All third parties with whom we share personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the purposes specified by okbit.

8. Data Retention

okbit retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, and to comply with our legal and regulatory obligations. The following retention periods apply:

When your personal data is no longer required for the purposes for which it was collected, and no legal obligation requires its continued retention, okbit will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

okbit implements robust technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the okbit platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored in our systems is encrypted at rest;
• Access Controls: Access to personal data is restricted to authorized okbit personnel who require it to perform their job functions. All staff with access to personal data are subject to strict confidentiality obligations;
• Two-Factor Authentication: okbit supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security;
• Fraud Detection Systems: Automated systems monitor account activity in real time to detect and flag suspicious behavior;
• Regular Security Audits: Our platform and infrastructure undergo regular security assessments and penetration testing by qualified security professionals;
• Incident Response: okbit maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by okbit:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation;
• Right of Access: You have the right to request a copy of the personal information okbit holds about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you. You may update certain information directly through your account settings;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may withdraw your consent to marketing communications at any time;
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

okbit does not knowingly collect, process, or store personal information from individuals under 21 years of age. Our registration process includes age verification steps designed to prevent underage access to the platform.

If okbit becomes aware that personal information has been collected from an individual under the age of 21, we will take immediate steps to delete that information and close the associated account. Any deposits made by an underage user will be returned to the payment source used, subject to verification.

If you are a parent or guardian and believe that your child has registered on the okbit platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12. Third-Party Links

The okbit platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the okbit platform and does not cover the privacy practices of any third-party websites or services that you may access via links on our platform.

okbit is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link on the okbit platform does not constitute an endorsement of the linked site or its privacy practices.

13. Changes to This Privacy Policy

okbit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When we make material changes to this Privacy Policy, we will notify registered players by email to the address on file and/or by displaying a prominent notice on the okbit platform for a reasonable period prior to the changes taking effect. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Your continued use of the okbit platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting our support team.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way okbit handles your personal information, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through official Philippine government channels.