1. Our Commitment to Responsible Gaming
okbit is more than just an online gaming platform — we are a community of Filipino players who love the thrill of bingo, slots, fishing games, and live casino action. But we also understand that for some players, gaming can become more than just entertainment. That's why responsible gaming is not an afterthought at okbit — it is built into the very foundation of how we operate.
We are committed to providing a safe, fair, and transparent gaming environment for every player across the Philippines — whether you're playing from Manila, Cebu, Davao, or anywhere in between. Our responsible gaming program is designed to give you the tools, information, and support you need to keep your gaming experience positive and in control.
okbit operates in alignment with PAGCOR's responsible gaming framework and the standards set by leading international responsible gaming organizations. We take our duty of care to our players seriously, and we continuously invest in improving the tools and resources available on our platform.
2. 21+ Age Policy
Under PAGCOR regulations, online casino gaming in the Philippines is strictly restricted to individuals who are 21 years of age or older. okbit enforces this age restriction rigorously through our registration and KYC (Know Your Customer) verification process.
Every new okbit player is required to verify their age and identity before they can make a deposit or play for real money. We accept government-issued Philippine identification documents including the PhilSys National ID, passport, driver's license, and UMID card.
Protecting Young People
If you share a device or household with individuals under 21, we strongly recommend taking the following precautions:
- Never share your okbit login credentials with anyone, especially minors;
- Log out of your okbit account when you are not actively using it;
- Use device-level parental controls to restrict access to gaming websites;
- Keep your payment method details private and secure.
3. Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people don't realize there's an issue until it has already caused significant harm. Being aware of the warning signs is the first step toward getting help.
Common signs that gambling may be becoming a problem include:
- Spending more money on gambling than you originally planned or can afford;
- Chasing losses — continuing to gamble in an attempt to win back money you've lost;
- Gambling to escape from stress, anxiety, depression, or personal problems;
- Lying to family members, friends, or colleagues about how much time or money you spend gambling;
- Neglecting work, school, family responsibilities, or personal health because of gambling;
- Borrowing money, selling possessions, or taking out loans to fund gambling;
- Feeling restless, irritable, or anxious when you try to cut back or stop gambling;
- Repeatedly trying to stop or reduce gambling but being unable to do so;
- Gambling with money set aside for essential expenses like rent, food, or bills.
4. Self-Assessment Questionnaire
Not sure if your gaming habits are healthy? Ask yourself the following questions honestly. If you answer "yes" to two or more of these questions, we encourage you to reach out to our support team or use one of the responsible gaming tools available on your okbit account.
How Is Your Gaming?
Answer honestly. This is for your own awareness — your responses are not recorded.
Have you ever spent more money gambling than you intended to?
Have you ever gambled to try to win back money you had previously lost?
Have you ever borrowed money or sold something to get money to gamble?
Has gambling ever caused problems with your family, friends, or work?
Have you ever felt guilty, ashamed, or anxious about your gambling?
Have you ever tried to stop or cut back on gambling but found it difficult?
Do you gamble to escape from stress, boredom, loneliness, or personal problems?
Have you ever neglected your health, family, or work responsibilities because of gambling?
5. Responsible Gaming Tools
okbit provides a comprehensive suite of responsible gaming tools that are available to all registered players at any time through your account settings. These tools are designed to help you stay in control of your gaming activity and set healthy boundaries before problems arise.
Deposit Limits
Set a maximum amount you can deposit into your okbit account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately but increases take 7 days to take effect.
Loss Limits
Set a cap on how much you can lose within a defined period. When your loss limit is reached, okbit will automatically prevent further wagering until the limit period resets. This tool helps protect your bankroll and prevents chasing losses in the heat of the moment.
Session Time Limits
Set a maximum duration for each gaming session. When your session time is up, okbit will display a reminder and, if you choose, automatically log you out. Keeping track of time is one of the simplest and most effective ways to maintain healthy gaming habits.
Reality Checks
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered during your current session. Reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue playing.
Cool-Off Period
Take a short break from okbit by activating a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account will be temporarily suspended and you will not be able to log in or make deposits. This is ideal when you feel you need a short pause.
Self-Exclusion
Request a longer-term or permanent exclusion from the okbit platform. Self-exclusion is a serious commitment and is designed for players who feel they need a significant break. See Section 6 for full details on how to activate self-exclusion on okbit.
6. Self-Exclusion Program
Self-exclusion is one of the most powerful tools available to players who feel that their gambling has become, or is at risk of becoming, a problem. When you self-exclude from okbit, your account is suspended for the duration you choose, and you will not be able to access the platform, make deposits, or receive any promotional communications from us during that period.
How to Request Self-Exclusion on okbit
Log In to Your Account
Access your okbit account and navigate to Account Settings. You will find the Responsible Gaming section in the main settings menu.
Select Self-Exclusion
Choose the Self-Exclusion option and select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. We recommend choosing a period that feels right for your situation.
Confirm Your Request
Review and confirm your self-exclusion request. You will receive a confirmation email once your exclusion has been activated. The exclusion takes effect immediately upon confirmation.
Contact Support Directly
If you are unable to access your account or prefer to request self-exclusion directly, contact our support team at [email protected]. Our team will process your request promptly and confidentially.
7. Tips for Safe and Enjoyable Gaming
Responsible gaming is not just about avoiding problems — it is about building habits that keep gaming fun and sustainable over the long term. Here are some practical tips that every okbit player in the Philippines should keep in mind:
8. Advice for Family and Friends
If you are concerned that someone close to you — a family member, partner, or friend — may have a gambling problem, it can be difficult to know how to help. Here is some guidance on how to approach the situation with care and compassion.
How to Start the Conversation
Choose a calm, private moment to talk. Avoid confrontational language or accusations. Use "I" statements to express your concern — for example, "I've noticed you seem stressed lately and I'm worried about you" rather than "You're gambling too much." Listen without judgment and let them know you are there to support them, not to criticize.
What You Can Do
- Encourage them to use okbit's responsible gaming tools, including deposit limits and self-exclusion;
- Offer to accompany them to speak with a counselor or support professional;
- Avoid lending money that may be used for gambling;
- Take care of your own mental health — supporting someone with a gambling problem can be emotionally draining;
- Contact okbit's support team on their behalf if they are unwilling or unable to do so themselves.
9. Support Resources in the Philippines
If you feel that gambling has become a problem for you or someone you know, professional help is available in the Philippines. The following organizations provide confidential support, counseling, and treatment for gambling-related issues:
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that includes player protection measures, self-exclusion registries, and awareness campaigns across the Philippines.
National Center for Mental Health
The NCMH in Mandaluyong City provides mental health services including counseling and treatment for behavioral addictions. Their crisis hotline is available for Filipinos in need of immediate support.
In Touch Community Services
In Touch provides free and confidential counseling services for Filipinos dealing with addiction, mental health challenges, and personal crises. Services are available in English and Filipino.
Gamblers Anonymous Philippines
Gamblers Anonymous offers peer support group meetings for individuals struggling with compulsive gambling. Meetings are held regularly in Metro Manila, Cebu, and other major cities across the Philippines.